Manager Staff Backend P.O.S. Support

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Manager Staff Backend P.O.S. Help Centre.

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Please use this centre for help on digital platforms in use. The data here is confidential and cannot be shared outside of Cedro Staff.

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Click on a category below to view all questions & answers.

[/vc_column_text][mk_padding_divider][vc_toggle title=”How do I log in to the back end?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please head to illy.storehubhq.com and input your login credentials. Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”How do I reset my login details?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please head to illy.storehubhq.com and click reset under the login field. Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”How do I create a purchase order?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please see this link for further information.

Please follow all agreed SOPs before proceeding with a purchase order.

Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”How do I do a stock take?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please see this link for further information.

Please follow all agreed SOPs before proceeding with a stock take.

Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”How do I receive stock?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please see this link for further information.

Please follow all agreed SOPs before proceeding with a stock receiving.

Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”How do I do a stock transfer?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please see this link for further information.

Please follow all agreed SOPs before proceeding with a stock transfer.

Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”How do I return stock?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please see this link for further information.

Please follow all agreed SOPs before proceeding with a stock return.

Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”How do I reprint shift report?” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please see this link for further information.

Please follow all agreed SOPs before proceeding with a shift report reprint.

Please contact your supervisor if you have any issues.[/vc_toggle][vc_toggle title=”I have another question not listed here” custom_font_container=”tag:h3|text_align:left|color:%2364646a” custom_google_fonts=”font_family:Open%20Sans%3A300%2C300italic%2Cregular%2Citalic%2C600%2C600italic%2C700%2C700italic%2C800%2C800italic|font_style:400%20regular%3A400%3Anormal” use_custom_heading=”true”]Please see the following links for further information:

  • Back-Office: this link for further information.
  • iPad Register: this link for further information.
  • Hardware Issues: this link for further information.
  • Storehub Manager App: this link for further information.
  • Storehub General Help Centre: this link for further information.

Please contact your supervisor if you have any issues.[/vc_toggle][mk_padding_divider][/vc_column][/vc_row][vc_row][vc_column][mk_padding_divider size=”75″][mk_button dimension=”two” corner_style=”rounded” size=”large” url=”https://www.illy.my/intra/caffe-staff-support-centre/” align=”center” el_class=”redbutton”]Back to Support Centre[/mk_button][mk_padding_divider size=”75″][mk_fancy_title color=”#64646a” font_weight=”300″ margin_bottom=”5″ font_family=”Open+Sans” font_type=”google” el_class=”benproduct”]

Can’t find an answer?

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