ILLY COFFEE SUBSCRIPTION PLAN:

TERMS AND CONDITIONS

The following Terms and Conditions apply to the use of https://www.illy.my/. By using this site, you acknowledge that you have read, understood and accepted without reserve, these terms. They set out your rights and obligations and those of Cedro Sdn Bhd in relation to this website and its content and exclude our liability to you in the event of loss and damage. The placement of order for Products, accepted of delivery of Products, or payment for any Products by the Subscriber is deemed to be acceptance of these Terms.

 

We reserve the right to change these Terms and Conditions and the content and products on https://www.illy.my/ without prior notice. Please ensure you check the Terms regularly. If you have any queries relating to the Terms and Conditions, please contact our Customer Service team at help@myillycaffe.com before using and/or placing an order. the supply of the Products and Services by the Company.

 

The Subscriber hereby undertakes with the Company that it shall at all time observe and comply with the terms and conditions as set out below:-

 

  1. ONLINE SHOP TERMS

1.1 By agreeing to these Terms and Conditions, you warrant you are legally capable of entering into binding contracts and that the personal information which you are required to provide is accurate, current and complete in all aspects. You also warrant that you will notify us immediately of any changes to your personal information by updating your online account (https://www.illy.my/my-account/) or contacting our Customer Service team.

1.2 If the Subscriber cancels or alters any Subscription Plan or order with the Company, then the Company reserves the right to charge the Subscriber any associated costs.

1.3 Subscription fee are subject to alteration in the Company’s absolute discretion and without prior notice and all Products are offered subject to the right of the Company to withdraw them from sale.

 

2. ELIGIBLE CRITERIA.

The Subscriber must be at least 18 years old; reside in Malaysia with a valid local address; and the Subscriber is not subject to any bankruptcy/winding-up proceedings at the time of purchasing the Subscription Plan.

 

3. FITNESS FOR PURPOSE

The Subscriber assumes responsibility for the capacity and performance of the Products being sufficient and suitable for the purpose for which they are purchased.

 

 

4. SUBSCRIPTION PLAN

4.1 The subscription term for the participating product is minimum 2 delivery.

4.2 The subscription plan has a fixed cost, which will be charged to you through a Monthly Fee or Every 2 (two) months. The Fee is a fixed fee, which varies depending on the subscription plan you select.

4.3 Subscription Fee paid during the Minimum Subscription Term are non-refundable.

4.4 To cancel the Subscription Plan after the expiry of the Minimum Subscription Term, the notice of cancellation shall be made in writing to our Customer Service team at help@myillycaffe.com.

4.5 If the subscriber fails to make any payment for two (2) consecutive, the Company shall entitle to terminate the Subscription Plan without prior notice.

 

 

5. PURCHASE METHOD

5.1 To join the Subscription Plan, the Subscriber must:

i. go to the website https://www.illy.my/

ii. Click on coffee subscription page,

iii. Choose your preferred coffee products,

iv. Select on the delivery frequency,

v. Fill up the shipping detail; and

vi. Checkout.

 

6. TERMS OF FEES AND PAYMENT

6.1 The Subscription Plan will be automatically renewed the billing cycle will continue a monthly or every two (2) months basis until the notice of cancellation received.

6.2 The Company reserves the right to continue payments of the initial contractual value on a monthly or every two (2) month basis until a notification of cancellation is received.

6.3 If the subscriber fails to make any payment for two (2) consecutive, the Company shall entitle to terminate the Subscription Plan without prior notice.

6.4 In the event the Subscriber wish to discontinue the Subscription Plan after the expiry of Minimum Subscription Term, no Cancellation Fee will be charged, and the Subscriber is required to contact our Customer Service team at help@myillycaffe.com.

 

 

7. DELIVERY

7.1 There are no delivery charges within Peninsular Malaysia for order value above RM 100.

7.2 Subject to availability and receipt of cleared funds, the Company endeavors to effect delivery of the Products within fourteen (14) working days from receipt of an order but failure to do so shall not confer any right of cancellation or refusal of delivery on the Subscriber or render the Company liable for any loss or damage directly or indirectly sustained by the Subscriber as a result thereof.

 

8. PROPERTY RISK AND TITLE IN THE GOODS

8.1 The risk in the Products shall pass to the Subscriber upon delivery to the Subscriber or its agent or to a transport company nominated by the Subscriber.

8.2 The Company’s delivery obligation is discharged on arrival of the Products at the Subscriber’s nominated delivery destination, nominated transport company, nominated agent or the address appearing on the invoice. The Subscriber shall unload the Products upon delivery, provided that if the Subscriber is unable or unwilling to accept physical delivery of the Products, the Company shall be entitled to charge a fee for any delay experienced or for the storage of the Products at the risk and cost of the Subscriber. The Company may, at its discretion, make and invoice partial deliveries and each partial delivery shall be a separate sale pursuant to these Terms & Conditions.

8.3 If the Subscriber wish to have the Products delivered by means other than the Company’s usual means, such delivery may be arranged at the request of the Subscriber subject to the acceptance of the Company. The cost of such delivery shall be borne by the Subscriber and the delivery charges will be detailed separately on the sales invoice. The Company is entitled to charge a fee for delivery.

 

 

9. TAMPERING

Notwithstanding to anything contrary, the Company reserves the right to terminate the Subscription Plan if any individual tampers with the subscription process. Tampering includes but is not limited to the utilization of techniques designed to avoid payment of the fees owing under this subscription.

 

10. USE WITH OTHER OFFERS

This Subscription Plan cannot be used in conjunction with any other illycafé promotion, offer, privileges or discount. At any one time the Subscriber may only subscribe to one Subscription Plan.

 

11. PREVIOUS TERMS AND CONDITIONS

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

 

12. NO WAIVER

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

 

13. AMENDMENT

These Terms & Conditions may be amended by the Company at any time and in its absolute discretion.

 

14. GENERAL

14.1 The Subscriber shall at all times read and understood these terms and conditions and the manual instructions provided on regular basis.

14.2 The Subscriber shall pay the Company all costs and expenses incurred by the Company in connection with these terms including legal expenses (on a solicitor-client basis), and costs incurred in the recovery of monies owing by the Subscriber to the Company or in otherwise enforcing the Company’s rights against the Subscriber under these terms and conditions.

 

15. GOVERNING LAW

These terms are governed by the law of Malaysia.

QUESTIONS? GET IN TOUCH BELOW

0

Start typing and press Enter to search